Terms and Conditions

All products conform to British and EN standards

Descriptions, dimensions, wattages, and colour finishes given are provided as a guide only to assist the consumer and therefore do not constitute a legally binding contract.

DELIVERY

All items are dispatched via Parcel Force within 3-5 working days. Should any products on your order not be available within this timescale, we will contact you with an alternative delivery date.  If the lead time that we have given you is not acceptable, you are able to amend or cancel your order with us.

Delivery is free within the UK on orders over £99. Orders below this value are subject to carriage charge of £7.95

We do not ship to countries outside of the UK.

RETURNS

All our products carry a 14-day money back guarantee from receipt of order, provided the product has not been installed or modified in any way and is returned to us with all the original packaging, in perfect condition and fit for re-sale.  

If you wish to return goods, please contact us on 01743 361023 to obtain a returns number – this should be included in your packaging. All returns, unless goods are faulty/damaged, are at the customer’s own expense and should be sent by registered post. We will be credit you once the goods have been received by us and checked.

Unfortunately, bespoke items will not be eligible for return or refund. This includes all David Hunt products.

If there is a breach of these terms, we may not be able to issue a full refund.

FAULTY GOODS

All damaged or faulty goods must be reported within 3 days of receipt of order. Please check all products before installation. Faulty or damaged items will be replaced or refunded.

LEGAL NOTICE

All orders are strictly confidential and we do not pass on any information to third parties.